Privacy Policy

Who we are

YourTradePage ("we", "us", "our") is a web presence service for UK tradespeople and sole traders, operating at www.yourtradepage.com. We are the data controller for the personal information collected through this website.

If you have any questions about how we handle your data, please contact us at [email protected].

What information we collect

We collect personal information in the following circumstances:

• Enquiry form - when you submit an enquiry via our website, we collect your name, business name, trade type, email address, phone number, and any domain idea or message you provide.
• Client onboarding - if you become a client, we additionally collect your business and contact information as required to deliver the service, including postal address and any content you supply for your web page.

We do not use Google Analytics, advertising trackers, or any third-party tracking scripts on this website. We do not use cookies beyond those strictly necessary for the operation of the client portal.

How we use your information

We use the information you provide to:

• Respond to your enquiry and discuss whether our service is right for you.
• Set up and manage your web presence if you become a client.
• Send you invoices, renewal reminders, and service communications.
• Maintain records as required for our legitimate business interests.

We will never sell your personal information to third parties or use it for marketing purposes beyond our own service.

Legal basis for processing

We process your personal data under the following lawful bases:

• Contract - processing necessary to deliver the service you have requested or entered into with us.
• Legitimate interests - responding to enquiries and maintaining business records.
• Legal obligation - where we are required to retain records by law.

How we store and protect your data

Your personal information is stored securely on servers located in the United Kingdom and European Union. Sensitive fields are encrypted at rest. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain your data for as long as you remain a client, plus a reasonable period thereafter for record-keeping purposes. Enquiry data from non-converted contacts is retained for no longer than 12 months.

Sharing your information

We do not share your personal information with third parties except where strictly necessary to deliver the service - for example, domain registrars and DNS providers acting on your behalf. Any such parties are bound by their own privacy obligations.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to any legal retention obligations.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.

Contact

For any privacy-related queries, please email [email protected].